Because the file is delivered instantly, we don’t offer refunds for change of mind. We will make it right if:
- The file won’t download or open
- You were sent the wrong kit
- The kit has a factual error that affects you
Email hello@formfriendlykits.com within 30 days of purchase with your order details, and we’ll send a fixed file or a refund. If you bought through Etsy, Etsy’s purchase protection also applies.